By using this website you accept the terms of this privacy statement, the copyright statement and the terms and conditions on this website.

This privacy statement explains how we (Virtual Personal Fitness) collect information from you via the website and how this information is then used. When you provide us with your personal data in the manner described, you consent to the processing of all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions or comments about how we handle your personal information, please e-mail us at info@virtualpersonalfitness.co.uk.

When you give us information about another person, the other person must have agreed to let : us process all their personal data; and you receive any data protection notices for them

When you send information for someone else, you are confirming that you have told them : which data they must give; which information is voluntary; and how they can access and, if necessary, correct the data we hold about them.

When you register with us, you (or the person registering for you) must tell us : your full name; your sex; your date of birth; your address; your email address; a main telephone contact number.

We also request other information but you don't have to give us these details.

Following registration via the website, we may request additional personal data from you in order to further support your fitness programmes. You do not have to provide this information, but if you do not, you may not get the most out of your programmes.

From time to time we may run competitions and promotions on the website. If you enter these, we may ask for your name, address, e-mail address and username so that we can administer and control the competition and, of course, notify the winners.

Calls to our helplines; letters and e-mails; customer feedback forms.

At registration you may be asked for sensitive personal information.

We use your personal information : to answer your queries or complaints; to deliver our membership services; to carry out administration; for general statistics and research; as may be required by law or in connection with legal proceedings (including where we intend to take legal proceedings), or as may be necessary to establish, exercise or defend our legal rights.

We never give any information you provide us to third parties or sponsors

We will use your information to send you regular updates about : our services and materials; additions to the website; and specific activities such as customer feedback surveys and competitions.

If you have not registered but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.

We always take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account is password protected and all information including your password is on a secure server, which only a limited number of employees can access. All parties with access to your information are subject to confidentiality obligations. If you think someone else knows your password, or is using it, tell us immediately and change your password using the "change my password" option under "your details" on your members area.

Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.

We keep personal data : for as long as is necessary to fulfil the purposes we collected it for; as required by law; or to enforce or defend legal claims.

Cookies are small text files which are sent to your browser by a web server and stored on your personal computer's hard disk. We use cookies on our site to allow the membership system to kepe you logged in to the site. No personal information is stored in this cookie.

Our website is not designed for or directed at children under the age of 18. We recommend that you put parental controls on your internet browser and supervise your children when they are online.

You have the right to ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please e-mail us. You can amend your details on the website at any time using "your details" on your members area.

Our website contains links to other websites. We are not responsible for the privacy policies of other sites and we advise you to read the privacy statement of every website that collects personal information from you.